Paessler is building a subscription-first business, and Renewals sits at the center of that
transformation.

We are looking for a Director of Global Renewals to lead our Enterprise and Commercial
renewals teams and drive predictable retention and expansion across a large, global
customer base of 30,000+ customers.

This is a senior leadership role for a strong operator who can turn data into action. Building
the rigor, forecasting, and execution engine required to consistently deliver on GDR, while
scaling the business through organic growth and M&A in a fast-paced, performance-driven
environment.

• Lead a global renewals organization with two managers (Enterprise and
  Commercial)
• Own GDR performance and expansion outcomes across all subscription products
• Build and run a high-confidence forecasting engine with clear visibility into risk,
  coverage, and outcomes
• Establish a consistent operating cadence (pipeline inspection, deal reviews, risk
  management)
• Translate data signals into clear actions that improve retention and expansion
• Support the integration of acquired businesses into Paessler’s renewals motion,
  systems, and forecasting model
• Partner closely with Customer Success, Sales, and Finance to drive aligned
  outcomes
• Coach and develop a team of high-performing renewals leaders

What We’re Looking For

• Proven leader of global renewals or post-sales revenue teams
• Experience operating at scale across tens of thousands of customers and high
  renewal volume environments
• Strong operator mindset — you build structure, not just strategy
• Deep experience with: forecasting and pipeline management, renewal risk identification, inspection and execution cadence
• Experience operating in a private equity-backed environment or similar high
  accountability, metrics-driven culture
• Experience integrating acquired customers, teams, or product lines into a unified
  renewals model
• Ability to connect data to action and drive outcomes through a team
• Comfortable operating as part of the senior leadership team

What Success Looks Like

• Consistent delivery of GDR targets across segments and products
• High forecast accuracy and predictability
• Leverage AI and automation as a force multiplier to improve efficiency, surface risk
  earlier, and enable the team to operate at scale
• Clear visibility into risk and coverage at all times
• Seamless integration of new customer cohorts into the renewals engine
• A disciplined, repeatable renewals operating model

• Many possibilities to further develop your individual skillset
• Innovative and creative work environment with plenty of room for new ideas
• A structured onboarding phase with experienced colleagues
• Flexible working hours and a family-friendly environment
• Permanent employment contract
• A great working atmosphere in an enthusiastic international team with flat hierarchies
• Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400+ employees