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Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

The Customer Order Processor is responsible for the end-to-end processing of customer orders in a business-to-business environment and acts as a key interface between customers, internal departments, and external partners.

This position is a 2 year contract

What you will do

• End-to-end processing of customer orders from order entry through invoicing

• Review, maintenance, and monitoring of customer orders within the ERP system

• Ensuring on-time delivery in alignment with confirmed delivery dates, availability, and priorities

• Tracking order status and proactively informing customers in case of deviations

• Invoicing of customer orders and clarification of billing-related topics

• Professional and solution-oriented customer communication (written and verbal)

• Close coordination with customers regarding order books, forecasts, and delivery schedules

• Collaboration with internal stakeholders such as Production, Material Planning, Logistics, Shipping, Finance, and Quality

• Ensuring compliance with Incoterms as well as export control and customs regulations

• Support in resolving delivery, shipping, and invoicing discrepancies

• Maintenance of customer master data and order-related information

• Contribution to continuous improvement of customer service processes

Experience & Skills

• Experience in business-to-business (B2B) environments

• Knowledge of Incoterms

• Basic understanding of export control, foreign and customs regulations

• Proficiency in ERP systems and MS Office applications

• Experience working in industry

• Fluency in German and English is a must (C1 or above)

What we Offer you

• Attractive Compensation

• Professional Development & Growth

• Support with professional fees

• Employee Assistance Program (EAP)

• Healthcare benefits (including a healthcare cash plan)

• Staff Discounts

• Work/Life Balance & Wellness Programs

• Employee Recognition & Referral Bonuses

• Generous Employer Contribution to Pension Scheme

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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