Good work environment and ability to learn but everything takes a lot longer - Customer Support Manager bei Oracle: Mitarbeiterbewertung

4,0
28. Aug. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

Oracle provides employees with the ability to recognize each other through their social network applications or via quarterly, annually, or anytime awards. There are a lot more job opportunities to move around since Oracle is so big and your work environment differs depending on what office you're in and what group you work with, so it's very diverse. There's a good work-life balance in the department where I work. Oracle also provides funding for quarterly events and is keen on employee satisfaction.

Kontras

There are very rarely any raises. If you want to do anything (move departments, hire someone, get help for a laptop issue), it takes WAY longer than it should for no obvious reason. There are a lot of programs to use to track metrics and such, many of which can be revamped and combined to work more effectively and efficiently. Everything you want to know about how to do something at Oracle is in their network somewhere, but finding the information you need is nearly impossible.

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5,0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance, AI focus

Kontras

RIF's, Long processes and approvals

4,0
21. Okt. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Kontras

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

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