1st month experience in OpenTable - Customer Experience Data Analyst bei OpenTable: Mitarbeiterbewertung

5,0
14. Feb. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Every day I have been learning a lot of things so far. Also, it's great to feel valued and trusted, and team managers and colleagues have been so kind and welcoming. Thank you! As for the technical skills of my role, I've been learning how to use new tools and I'm so motivated at the moment.

Kontras

The only thing I find hard sometimes is not to fully know the team in MX as my team is in the US. But the people I have known at the moment in MX have been so cool to me, too (:

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5,0
2. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great place to work - really good work life balance and culture.

Kontras

Not much to say, everything is good

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Reaktion von OpenTable
17h
Hooray!! Thank you for taking the time to leave this review,
1,0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Kontras

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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Reaktion von OpenTable
17h
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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