Shell Energy Retail gehört jetzt zu Octopus Energy. Shell Energy Retail Limited in the UK is wholly owned and fully operated by Octopus Energy Limited. As of 1 December 2023, Shell Energy Retail Limited is no longer a part of the Shell Group of Companies.
Ich habe mich online beworben. Vorstellungsgespräch absolviert im Sept. 2019 bei Shell Energy Retail (Kraków)
Vorstellungsgespräch
quick and pleasant, two people interviewed me, a few question, a quick role play where I was the Customer service agent and the interviewer was the customer. Lots of questions regarding product knowledge. Smart meters etc
Ich habe mich auf anderem Weg beworben. Vorstellungsgespräch absolviert bei Shell Energy Retail
Vorstellungsgespräch
It was quick. Applied online via Total jobs, got to do an online test then proceeded to a telephone interview. The process wasn’t to difficult but the online test was a little bit time consuming. But it was worth the try.
Fragen im Vorstellungsgespräch [1]
Frage 1
What does this job mean to you? Why should we employ you? What do you know about customer service? What are the good qualities of a customer service ?
Ich habe mich online beworben. Der Vorgang dauerte 1 Woche. Vorstellungsgespräch absolviert bei Shell Energy Retail (Birmingham, England)
Vorstellungsgespräch
Quick process which involved a telephone interview, typical questions asked when you need to show off on how much of a caring person you are. Due to COVID training will be provided and then be working from home.
Fragen im Vorstellungsgespräch [1]
Frage 1
Tell me a time when you solved an unhappy customers problem
