Fragen in Vorstellungsgesprächen bei Shell Energy Retail | Glassdoor.de

Fragen in Vorstellungsgesprächen bei Shell Energy Retail

Vorstellungsgespräche bei Shell Energy Retail

31 Bewertungen von Vorstellungsgesprächen

Erfahrung

Erfahrung
71%
3%
26%

Einladung zum Vorstellungsgespräch

Einladung zum Vorstellungsgespräch
68%
16%
13%
3

Schwierigkeit

2,8
Durchschnittl.

Schwierigkeit

Schwer
Durchschnittl.
Leicht
  1. Hilfreich (1)  

    Outbound Sales Representative-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Coventry, England (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im September 2017 bei Shell Energy Retail (Coventry, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    ice breaker to kick start the assessment the a maths and English test, a group exercise, a role play and then 1- 2 - 1 to finish the day off

    Fragen im Vorstellungsgespräch

    • why did you choose to work for first utility   1 Antwort

    Antwort von Shell Energy Retail

    22. Okt 2017 – Talent Acquisition Manager

    I’m glad to see that although you were not successful on this occasion you have rated the overall process as a positive experience. Thank you for your application and for taking the time to leave... Mehr


  2.  

    Outbound Sales Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Coventry, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich über einen Personalvermittler beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im September 2017 bei Shell Energy Retail (Coventry, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    We did an icebreaker between all the candidates and recruiter then a Maths and English competence test, next a group scenario exercise, after that a one on one role play exercise selling a tariff and a final interview

    Fragen im Vorstellungsgespräch

    Antwort von Shell Energy Retail

    22. Okt 2017 – Talent Acquisition Manager

    Thank you for your review and really pleased to see that you have been successful in securing a role with us. I hope you love working for First Utility as much as I do. Tiffany

  3.  

    Outbound Sales Representative-Vorstellungsgespräch

    Anonymer Mitarbeiter in Coventry, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Der Vorgang dauerte 1 Tag. Vorstellungsgespräch absolviert im September 2017 bei Shell Energy Retail (Coventry, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    The process was basic maths and English group task, role play, one to one interview with manager. The process was fair and good in terms of employing staff for outbound activity, i enjoyed the process, i enjoyed taking parts in all the tasks, the staff were very helpful and assisted me well through the day . Overall the process was fair and had enough time to complete all tasks

    Fragen im Vorstellungsgespräch

    • They were general competency based question, previous experience in terms of what i have done in the past customer service and sales   Frage beantworten

    Antwort von Shell Energy Retail

    22. Okt 2017 – Talent Acquisition Manager

    Thank you for taking time out to post a review. I’m glad to hear that you enjoyed the assessment exercises and felt they were relevant to the role. Most of all I’m pleased to hear that my team were... Mehr


  4.  

    Analyst-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Coventry, England (Vereinigtes Königreich)
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Der Vorgang dauerte mehr als 4 Wochen. Vorstellungsgespräch absolviert bei Shell Energy Retail (Coventry, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Handfull of us put forward my managers directly for the role. Not put out to all staff to be able to apply. Did not follow HR process, Google form asking 3 questions. Standard email advising had not been successful, no feed back offered. When requested same standard feedback response given to all that applied.

    Fragen im Vorstellungsgespräch


  5. Hilfreich (1)  

    Analyst-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Coventry, England (Vereinigtes Königreich)
    Kein Angebot
    Negative Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im März 2017 bei Shell Energy Retail (Coventry, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Two people interviewed me: one lady from HR who was friendly and professional, the other lady was the hiring manager who made this experience a negative one for me. Whilst making small talk during the interview she asked where I lived, and when I replied telling her the name of the small town I'm from and the nearest city (which is very close to the office), she shrugs and says "pfft, no idea where that is" with a disgusted look as if I was wrong to be from a town she doesn't know. She then changed the topic.

    This may seem a small issue but it hinted to me the level of respect I would receive if I was in that role with this person as manager. Her cold attitude throughout the interview made me realise I wasn't likely to get the role and even if I did, it would be very difficult for us to work together harmoniously. At the time I was quite shocked an interviewer could be this rude and afterwards I regretted not being honest and asking to end the interview early.

    The one positive thing was being given a tour of the office though (courtesy of the HR lady) - it was good to see the potential working area first.

    Fragen im Vorstellungsgespräch


  6.  

    Assistant Accountant-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch in Warwick, West Midlands, England (Vereinigtes Königreich)
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 6 Tage. Vorstellungsgespräch absolviert im Mai 2017 bei Shell Energy Retail (Warwick, West Midlands, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Applied online, asked to come in for an interview 2 days later. Interviewed by the financial accountant and another assistant accountant. Standard competency and technical questions followed by a short excel task. Good overall experience despite not being offered the role.

    Fragen im Vorstellungsgespräch


  7.  

    Scheduling Analyst-Vorstellungsgespräch

    Anonymer Mitarbeiter in Coventry, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Schweres Gespräch

    Bewerbung

    Ich habe mich auf Empfehlung eines Mitarbeiters beworben. Der Vorgang dauerte 3 Wochen. Vorstellungsgespräch absolviert im Oktober 2018 bei Shell Energy Retail (Coventry, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    I sent my CV through a friend that works within the business. I had phone call with the hiring manager who invited me in for an interview. Interview was conducted by the hiring manager and another experienced member of the team.
    The interview consisted of competency based questions and finished with a scenario type question. Both interviewers were polite and easy to speak to which made the whole process easier.

    Fragen im Vorstellungsgespräch

  8.  

    Customer Service-Vorstellungsgespräch

    Anonymer Bewerber im Vorstellungsgespräch
    Kein Angebot
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Vorstellungsgespräch absolviert im Dezember 2018 bei Shell Energy Retail.

    Vorstellungsgespräch

    Applied online. received an email regarding a telephone interview which lasted about 30 minutes. Successfully passed the telephone interview stage and was then invited to an assessment centre.
    The assessment covered company history, 3 tasks and a role play. This was very well organised and first utility staff were super friendly and made you feel very welcome.

    Fragen im Vorstellungsgespräch

    • If a customer didn't understand what you were saying, how would you respond?   Frage beantworten

  9. Hilfreich (1)  

    Customer Service-Vorstellungsgespräch

    Anonymer Mitarbeiter in Coventry, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Leichtes Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte eine Woche. Vorstellungsgespräch absolviert im Mai 2018 bei Shell Energy Retail (Coventry, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    Applied online and had great communication during application process. Had a short telephone 'interview' where we discussed my CV, short chat about experience and expectations and was invited to an assessment day.

    The assessment day consisted of a group of us having a short introduction to the company followed by a maths and English test. Those who passed the test then undertook a group activity, 1:1 interviews and a role play. All very straightforward and although formal made to feel very at ease.

    Overall the process was good, the managers involved were friendly and also gave a positive impression of the feel of the company/colleagues you would encounter.

    Feedback was received within 2 working days as promised.

    Fragen im Vorstellungsgespräch

    Antwort von Shell Energy Retail

    15. Mai 2018 – Talent Acquisition Manager

    Thank you for your lovely review. We appreciate you taking the time to leave us some feedback. I can see that you have accepted a role with us, so I wish you every success in your new role! Tiffany


  10.  

    Customer Service Advisor-Vorstellungsgespräch

    Anonymer Mitarbeiter in Coventry, England (Vereinigtes Königreich)
    Angebot angenommen
    Positive Erfahrung
    Durchschnittl. Gespräch

    Bewerbung

    Ich habe mich online beworben. Der Vorgang dauerte 5 Tage. Vorstellungsgespräch absolviert im November 2018 bei Shell Energy Retail (Coventry, England (Vereinigtes Königreich)).

    Vorstellungsgespräch

    The interview process was innovative and a departure from the norm. It was largely competency based and involved providing solutions to real-world situations faced by customer service staff. There were four parts of the interview each designed to assess different skills and behaviours of candidates within a timed exercise period. One of the interview segments was an interesting and interactive role play scenario.

    Fragen im Vorstellungsgespräch

    • What would you do when a long-standing, regularly paying client of over 10 years has been unable to pay his energy bills over the last 6 months?   1 Antwort

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