Work from home option can't offset poor conditions - Customer Service Representative bei QVC: Mitarbeiterbewertung

1,0
13. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home, is about the only pro for the job

Kontras

No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

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5,0
30. Apr. 2026
Praktikant (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Welcoming team & good place to learn

Kontras

Remote work made it difficult to build connections

3,0
30. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

• Making connections with a lot of nice people, many have been in the TV business for decades • Opportunities to shadow other positions if you express interest enough • Pretty cool work environment • Good management within the broadcasting department that genuinely cares about you • Fun times on the studio floor make for bonding experience among coworkers

Kontras

• Too high-pressure and critical of an environment – some act like we’re saving lives when we’re doing nothing of the sort • Terrible pay for the work we do • 10-hour shifts anywhere from 5am-3am any day of the week • Not a lot of positional movement recently • Exhausting hours and extreme manual labor leading to no work-life balance • Expectation for studio floor staff to be at on-air talent’s beck and call • Some coworkers can be judgy/cliquey • This job shouldn’t require a college degree base on the real day-to-day work, glorified warehouse job

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