Good with the bad - Customer Service Representative (CSR) bei Progressive Insurance: Mitarbeiterbewertung

3,0
6. Dez. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible schedule, especially if you’re a single parent.

Kontras

Have to meet a certain metrics which is sometimes hard. If you don’t you won’t move up in the company and will stay at the same rate for years. It can get really stressful if you’re not hitting metrics. Was not told we would have to up sale in the customer service role

Mehr Bewertungen zu Progressive Insurance entdecken

5,0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance is decent

Kontras

Management can be overbearing with the micromanagement

5,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

-Excellent PTO and paid holidays -Extremely understanding when it comes to FMLA and ADA -Supportive staff and leadership

Kontras

-TERRIBLE health insurance specialists are now out of pocket until you meet your deductible -Call volume can lead to you becoming overwhelmed especially now that being cross trained into sales or processing is basically a requirement -No commission opportunities for sales

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