Manipulation - Customer Service Representative (CSR) bei Progressive Insurance: Mitarbeiterbewertung

2,0
21. Apr. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home Hour flexibility

Kontras

Job progression is after a year, not 6 months. New employees, its 18 months. Not enough time between calls. Secretive pay increase at promotions (pay increase are only $1). Manipulating CS employees to upsell. Owned by Vanguard Group. $1.3 Million to Fox News. Managers are encouraged to manipulate employees into performing. Adding people to policies without permission of customer. Getting yelled at by customers for major avoidable price increases.

Mehr Bewertungen zu Progressive Insurance entdecken

5,0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance is decent

Kontras

Management can be overbearing with the micromanagement

5,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

-Excellent PTO and paid holidays -Extremely understanding when it comes to FMLA and ADA -Supportive staff and leadership

Kontras

-TERRIBLE health insurance specialists are now out of pocket until you meet your deductible -Call volume can lead to you becoming overwhelmed especially now that being cross trained into sales or processing is basically a requirement -No commission opportunities for sales

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