Pros
The people working here are for the most part cohesive and great to work with. In order for you to do well, you need to know who is who and what they do, even in other organizations outside of your own. Work schedule is flexable. Working independantly is wide spread.
Kontras
Well, this is the least structured company I have ever worked for. Try finding an organizational chart to use with your job. Forget it. Also, a considerable percentage of the management here do not even have basic management skills. Even at the top level. Zip, nada, zero. They tend to manage by tasks and in many cases micro-manage. Many in a management positions do not have training or awareness in human behavior, motivation, or conflict resolution. A lack of a vision statement, communicated objectives and plans many times has an impact on customers. Career growth is not apparent. By the way, too many people working here have no clue what the person in the next cube does. Just a shame. The worst point is that communication here is really lacking, on all levels.