Pros
Some of the positives include the opportunity to work in the travel sector, contributing to customers planning and booking stages of their vacations, working in an environment filled with smart, talented people, and great benefits. There is a lot of collaboration and opportunity to solve complex and challenging issues. Regardless of what department or function an employee is in, there is a need to think creatively and deal with ambiguity. If you like working in a dynamic environment that gives you personal autonomy in exchange for accountabiltiy, opportunity to work on a variety of projects, and the ability to shape your career path, then Expedia is a good fit.
Kontras
An employee's experience vastly differs based on what team or organization they work in. This is consistent with other large technology companies. In the technology-specific functions, some of the downsides include lack of consistent vision and understanding of how your role contributes to overall goals, working long hours, shortage of individual contributors to perform needed tasks, and reduced morale due to a series of re-organizations, re-alignements of headcount, outsourcing, and turnover. Other employees find that they have difficulty defining what other groups at Expedia do. There isn't always standardization of job functions or transparency in seniority. Lack of documentation or a knowledge base is a common issue across many organizations.