Pros
Restaurant is subsidised. Tap water is free.
Kontras
#No HR department. There's an outsourced team only reachable by raising a ticket through their site. When things go wrong (very often) they just ghost you . #No WFH availability any more, even though we spent 18 months doing just so just fine, we got dragged back in the office and got a horrendously tonedeaf email from the Head of Business about how good it is to see people queueing for coffee once more! #Staff is being micromanaged and treated like children. We have trackers under our desks to make sure we're not going anywhere and have to clock out to go to the loo. #Everything is about costcutting, changing mail providers even if it adds days to the customer experience, removing important tools that make the job harder. #Pay and progression system is rigged so you can't win. #Management doesn't care, there's a massive exodus right now, experienced people who have been here with the bricks are quiting en masse and nobody even thinks there might be something toxic.