Horrible Management - Professional Pet Stylist bei PetSmart: Mitarbeiterbewertung

1,0
25. März 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Free grooming academy, good money - will just cost you your sanity

Kontras

Management frequently picked favorites. Will not listen to employees who try to tell them when something is wrong. Mold everywhere. Dogs were always stressed. Employees were always stressed. Management let and encouraged clients to treat employees like dirt. Once they decided they didn't like you (could be because you decided to befriend someone they already didn't like instead of them) they would find any small reason to get you out of the door. Systems did not work right 90% of the time. Booking system was slow. Bathing bunkers hardly worked. Not enough space for all the dogs. Will not work with you when you inevitably get burnt out. Management also will talk poorly about employees they don't like to other employees. Higher management did nothing when my salon leader openly talked about employees sex lives to other employees, and frequently berated employees she didn't like (which could be anyone at any given time). This company does not care about the animals or the employees that work here. They only care about income and reviews. The salon was always in poor condition and I would never leave my dog there or let someone I cared about work there.

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5,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

good pay benefits PTO always approved

Kontras

sometimes pet health and care is overlooked

1,0
2. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Kontras

Employees are expected to be work-robots

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Reaktion von PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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