Petsmart a good place to work. - Mitarbeiter (anonym) bei PetSmart: Mitarbeiterbewertung

4,0
3. Apr. 2009
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Everyone in the company is super friendly and it seems like most people are willing to help out others. For the most part, the company does seem genuinely concerned with the customers experience in the store rather than just the bottom line.

Kontras

Managers often overlook things like hourly associates being late or calling in, rather than firing them and hiring someone who really wants a job. Some rules dictated by corporate are made by people who have obviously never worked in a retail store but are running them. It's very frustrating to have to comply with things that only clutter up an already busy day.

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5,0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good job and location nice

Kontras

None that I can think of

3,0
27. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Kontras

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Reaktion von PetSmart
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Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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