RN Case Manager - RN Case Manager bei Humana: Mitarbeiterbewertung

Constantly changing the amount of calls that had to be made daily. You were "dinged" all the time and your overall "report card" scores would go down when members would not answer and/or refused to participate in the program. Always felt like I was a salesperson instead of a nurse. Extremely difficult to convince members that you could benefit them from just speaking to a nurse.