Pros
Coach is one of the most organized retail companies I've ever worked for. It shows up everywhere, from hiring to training to managing. I believe that this takes pressure off managers and associates because everyone is always aware of what is expected from them. There is excellent communication between mangers and associates. Everyone is treated with respect. I work here part time to earn a little extra for my family in evenings and some weekends. It is the perfect job for part time, and the employee discount is very generous (40-50% off and 65% off for items that are being discontinued). I am impressed by the fact that most of the women that work at the store have been there at least 2 years, and quite a few have been there at least 5 years - highly unusual in retail!
Kontras
I'm really not crazy about the dress code. Black and white is not my thing. I look like a food server at a banquet. But it also takes some pressure off when I'm getting ready for work because I never have to think about what to wear. Also when I buy clothes I've eliminated that "for work" category and can buy more play clothes. So I guess this is a half-hearted complaint...