Nice people but the job is not enjoyable - Customer Service Representative bei Ancestry: Mitarbeiterbewertung

3,0
14. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Paid company shutdown at Christmas

Kontras

Non stop calls from angry americans about payments non stop from 2pm to 11pm. Your performance is then judged based on how these customers score you on a survey

Mehr Bewertungen zu Ancestry entdecken

5,0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good culture and amazing tech managers

Kontras

Low salaries need to increase soon

2,0
22. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The work-life balance is pretty good. I have never had issues taking time off when I needed to. The pay and benefits are on par with other, similar jobs in the area. There are many long-time employees at the company.

Kontras

The company is product-led, so leadership is more concerned with shipping new features than they are with making sure what they have already shipped works well. Restricted stock unit grants always come with a one year vesting cliff, whether an employee has worked at the company for two years or twenty years. They do not appear to trust that long-time employees will continue to stay at the company, even though they have many long-time employees.

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