There were 4 interviews + 1 HR discussion. Interviews were focused more on Linux and troubleshooting and customer handling. I had the opportunity to talk with the head of Tech support in India and US

The interview process usually begins with an online assessment to test your basic technical and analytical skills. After this, you attend a technical round where you discuss networking, Linux, certificates, troubleshooting, and real-time problem scenarios. Then a managerial interview checks your communication, customer-handling ability, teamwork, and attitude toward solving complex issues. Finally, an HR round covers culture fit, salary, and joining details.