Valuable learning, disappointing offboarding - Cost Efficiency Agent bei lastminute.com: Mitarbeiterbewertung

2,0
19. Feb. 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

I had a good learning journey working in customer service operations. The team environment was collaborative, and I gained strong exposure to handling complex cases, refunds, and communication skills. I also received appreciation during my tenure, which helped in professional growth.

Kontras

The exit process could be improved, especially around asset recovery and final settlement transparency. In my experience, a deduction was applied for a minor hardware issue without clear cost breakdown or supporting documentation, and multiple follow-ups did not provide adequate clarification. This made the offboarding experience stressful and unclear.

Mehr Bewertungen zu lastminute.com entdecken

5,0
1. Mai 2008
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Great team and enviroment to work in. Oppurtunities for personal and professional development is huge for the fact that we are part of the travelocity/Sabre-Holdings group. As the company itself is so large, the communication from senior management and the CEO's is amazingly good. There are 4 or so intranet sites to keep all employee's of the different umbrella's of the group being kept up to date.

Kontras

Benefits and compensations are good but in comparison to other companies in the travel sector they are not the greatest. We have a choice of 1 of 3 for benefits: pension, health care or fitness.

3
avatar
Reaktion von lastminute.com
3y
We are very happy that you are enjoying our dynamic and flexible environment! We care about our people and their well-being!
4,0
2. Apr. 2024
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

It Is better for salary and benefit

Kontras

Stress, client angry and maleducate

avatar
Reaktion von lastminute.com
1y
Thanks a lot for sharing your review.
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle