Stay away when they rehire! - Sales Agent bei eHealth: Mitarbeiterbewertung

1,0
6. Apr. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Work remote and pay for some of your internet and cell phone.

Kontras

I left before they laid off hundreds a few days ago. Not only are they dishonest with you when they hire you but they are immorally dishonest with the elderly who call in. Anytime I would truly want to help a beneficiary and would ask my supervisor for help she would not only make me feel belittled but she would give me words of advice to just do whatever it took to make a sale. Also you are not selling here 9/10 customers are calling because they got misleading mail or emails or commercials! almost never did I get a call because someone wanted to change their plan. and that is what we did there we just switched someone from one plan to another, sometimes it would be a good switch for them and a lot of times they were already in a good plan but we were pushed to switch them anyways. Calls are pretty constant to new comers because they are all 3rd party calls of people being transferred from a cold call and they push you to try to turn that call into a sale even tho the person doesn’t know what is going on or why they are on the phone. And when your not turning these calls into sales they make you feel like your incompetent. Don’t buy the hype you will make money here. During AEP season I was working 13 hours a day and lucky if I got 4-5 sales my last commission check for aep was less than my car payment! Stay away!!!!! I left this job and I am making triple in salary now.

Mehr Bewertungen zu eHealth entdecken

5,0
14. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Excellent pay, complete autonomy, no micromanaging, and no pressure to prioritize sales over ethics.

Kontras

None thus far, maybe if we can be open on weekends for more opportunity?

1,0
20. Apr. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

eHealth RevOps offers a fast-paced environment with strong exposure to healthcare operations, commissions, and cross-functional collaboration. The work is meaningful and provides opportunities to build analytical, problem-solving, and process improvement skills. Teams are generally supportive, and there are opportunities to learn from peers with deep industry knowledge. The role provides hands-on experience with complex data, audits, and reconciliation processes, which is valuable for strengthening both operational and financial skill sets.

Kontras

Leadership is a significant challenge. The Senior Director’s approach tends to be highly hands-on, which can limit autonomy and make it difficult for employees to feel fully trusted or supported in their roles. The environment can feel high-pressure rather than growth-oriented. At the Senior Manager level, there are concerns around consistency, professionalism, and fairness. Communication style can come across as overly direct or discouraging at times, and there are perceptions of favoritism that impact team morale and overall engagement. There are also gaps in leadership presence and support. 1:1 meetings are frequently canceled, and team members often need to rely on other leaders for guidance. While tracking and reporting are maintained, there is limited hands-on support, coaching, and clear direction for the team. Training is another challenge. Onboarding often relies on current employees who are expected to maintain their full workload, creating a high-pressure environment with little room for error. This makes it difficult for new hires to ramp up effectively and confidently. Overall, these factors can make it challenging for employees to feel supported, develop professionally, and operate with clarity and confidence.

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