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      eGain

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      Bewertungen für eGain

      It's Impressive How Bad It Is Here - Sales Director bei eGain: Mitarbeiterbewertung

      1,0
      18. Nov. 2022
      Sales director
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Most of us on the Sales team are looking for other positions right now, and have each others' backs. Management is about to experience a rude awakening with the impending mass exodus, though it's debatable if they even care

      Kontras

      -Terrible Management that continuously switches sales strategies -Demo system glitches out 80% of the time on customer demos -They force you to use company slides that give customers "Windows95" vibes - No marketing team to support you - Even when you do build rapport with a customer, the SDR team in India will continuously blast them with spam, reducing any chance you have to maintain credibility -eGain can't actually scale fast enough to keep up with a large customer, so they would rather have you close smaller deals first - Many reps have complained that they've been "screwed over" by the company when it comes to commission

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      Reaktion von eGain
      3y
      Thank you for your review and feedback as we appreciate you taking the time to share your experience. Our management and leadership teams are committed to ensuring that all employees feel valued and supported at eGain, so your feedback will be reviewed by the appropriate team members to address the issues raised. We would also encourage you to speak with your manager, HR or a member of our leadership team, regarding any other concerns you have.

      Mehr Bewertungen zu eGain entdecken

      5,0
      4. Mai 2026
      Gggre data analyst (entry level)
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Great experienced Great experienced Great experienced

      Kontras

      Lack Lack wlb. Bad salary

      1,0
      1. Juli 2026
      Mitarbeiter (anonym)
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Kontras

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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