Pros
Easy. Social (which is also a con some days). Flexible schedule. Great job for people who cannot work full time.
Kontras
Pay structure. Lack of growth (basically no growth options). Increasing work load for the very few managers and team leads, to obviously save money. Shifts! Wine rack has been cutting managers down in numbers, and making store managers take care of multiple locations. That isn't a manager, that's akin (but not quite) a regional manager. This causes the team lead to do an in store managerial job, without the title, or pay. Only managers are considered full time, despite team leads working the LEGAL full time hours. This isn't legal, and team leads do not bring this up because they are need the money, and are too stuck in the job to find another one. (Time, job security). Managers get extra financial bonuses, despite doing NOTHING to earn it; employees do not get financial bonuses. The lowly employees who do the work do not get bonuses; not even the team lead does. Shifts are minimal, and this is clearly a strategy. Employees will be hired when you ask for more hours. Your hours will get cut, even if you are a very hard worker. Shifts will change without notice, or being asked if it works for you after weeks or months of becoming accustomed to the same shifts. Minimum wage, and 2 or 3 six hour shifts a week does not warrant this behavior. I'm not sure how other stores work, but mine brought in a LAZY, two-faced, manipulative, and slyly malicious employee from a different store which was not under our manager. This new person was given shifts that had been long standing employees shifts. This person now gets more hours than the other employees that were there first. This person does NOTHING at work unless the manager is going in. This person doesn't know where wine commonly lives, and moves bottles around that didn't need to move, to seem like they are doing work. The manager seems unaware of inconsistent statements and promises. Manager has little to not awareness of who a quality employee is, and hires willynilly. Manager off handly belittles employees, while boosting self. Rewards get promised, not followed through. The company claims within job listing is not accurate. Prices are often incorrect. Filing shifts, or pulling-up to do more in certain times (for example, during the LCBO strike, or holidays) does nothing for your job security, appreciation, or rewards. Rewards are messed up. If you sell x amount you get y. This does not take into account that custom shifts (which you likely used to do, but was taken away by new employees) will obviously make more money. Useless.