Pros
Great Benefits and corporate structure . Solid glass building with a great view. Mutual company, low pressure to increase revenue, Close to downtown with free employee parking.
Kontras
Long-term employees with circles of friendships tend to have stronger opinions and words than those with less tenure, shifting the culture balance. Sadly, this makes it easier to sway leadership decisions, and what they say goes without question or understanding. Questions or challenges to long-term employees or senior leadership could result in crucial conversations that aren't easy to reverse from. Lack of planning and efficient system implementation impacts employee ability to perform job roles. Wellmark was on year six of implementing a new CRM that felt disastrous, but instead of stopping to fix things they drove forward impacting the culture of employees further. I'm sure they're still working at year 9 to implement a CRM that will be out of date by the time operations employees can use it in a manner that actually improves the member experience, but I still have my doubts.