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      Transcom WorldWide

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      Bewertungen für Transcom WorldWide

      Employment with Transcom - Customer Service Representative bei Transcom WorldWide: Mitarbeiterbewertung

      2,0
      7. Nov. 2025
      Customer service representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Onboarding was very friendly, supportive and helpful. Enjoyed learning modules, immersive projects to help with client goals. Team Leader was very kind, compassionate and supportive.

      Kontras

      Very difficult metrics ratings, advocate is totally at the mercy of the customer's survey review, if they are in a bad mood or do not receive free products after berating you they may leave a negative survey which affects pay and employment. I was constantly marked down for small subjective things, and was even written up for staying on a call '3 seconds too long' when ensuring they were transferred to the right department and connect.

      avatar
      Reaktion von Transcom WorldWide
      6mo
      Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

      Mehr Bewertungen zu Transcom WorldWide entdecken

      5,0
      30. Apr. 2026
      Tech support representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      great leadership and coaching opportunities. move up quickly.

      Kontras

      had to work on weekends so i wish they can give us weekends off.

      1,0
      27. Mai 2026
      Customer service representative (csr) ii
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      There were no pros for working for this company.

      Kontras

      There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

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