Pros
The best and only thing left from the best reasons for working for The Container Store is the people that you work with. Even now though the number of great people that work there is down to a scant few but they are awesome at what they do. Thankfully we just got a transfer from another store that might help us a little bit since they have been with us for a while, and seem to know what is up. Hopefully he doesn't get poisoned by rest of them.
Kontras
Hours can change every week now, sometimes even adjusted one day prior to showing up due to "market downturns." Managers are incompetent, and are untrained. They are more bureaucrats than the dynamos they used to be. 1 = 3, I remember when that meant that our managers would be able to do more than just sit in the back and fill out paperwork. And yes, even with the new office structure they still find a spot to sit, when they should be standing! Frozen wages, and yet we still have to fill out that 10 page review! Mine is finally being done in a few weeks, it was supposed to be done last year. This is a waste of payroll and should be streamlined, back to our older versions of our reviews a 5 point scale. More money is spend on "new" technology like our Click and Pick Up Call Button instead of employees. (Sounds like the suits are justifying their existence to the board of directors. "What do you do around here anyway?" )