Supportive culture and great benefits, but confidentiality issues - Technical Support Representative bei TP: Mitarbeiterbewertung

4,0
31. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Friendly and positive work culture with supportive, cheerful, and cooperative colleagues. - Diverse and inclusive environment with employees from different nationalities, cultures, and age groups. - Excellent employee engagement initiatives, including regular staff and team trips with enjoyable and well-organized activities. - Outstanding HR team with strong communication, continuous support, and a genuine focus on employee wellbeing. - Excellent employee benefits, including comprehensive and high-quality medical insurance coverage. - Strong organizational structure and well-managed processes across departments. - Great training opportunities that support employee development and professional growth.

Kontras

- While the company is highly organized overall, I experienced a situation that felt unprofessional and uncomfortable regarding employee confidentiality. During a training session, employees were asked to complete what was presented as an anonymous feedback form about the trainer. I accidentally selected the wrong rating on the form, and later the trainer approached me directly asking why I had submitted that feedback because it negatively affected his application for a trainer position. This situation made me question the confidentiality of the process and discouraged honest feedback.

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5,0
2. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Training is very helpful to employees

Kontras

There is nothing bad about this company.

5,0
10. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Kontras

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

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Reaktion von TP
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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