Glad to be getting this experience - Member Experience Associate bei THIRDHOME: Mitarbeiterbewertung

4,0
5. Mai 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

The work revolves around assisting a luxury lifestyle membership base, which allows you to strengthen your communication and customer service skills. Good healthcare, PTO, and 401k are part of the benefits package. I appreciate having experienced and supportive teammates because every little helps when you're dealing with high-end clientele.

Kontras

Catering to all sorts of client needs makes it hard to focus sometimes.

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5,0
28. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Practical training on the booking platform before you start handling members independently - Professional and relatively low-stress work environment - Stable full-time position with flexible schedule - Decent pay and benefits

Kontras

Often last-minute changes to deal with.

1,0
18. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Some talented people genuinely cared about improving the member experience and product.

Kontras

The culture often felt political and reactive rather than collaborative. Engineering leads threw people under the bus instead of doing actual work. There was a tendency for teams to protect themselves instead of working cross-functionally toward shared goals, which made it difficult to build momentum or trust. In my experience, employees who were deeply invested in improving the product and pushing for meaningful change were not always supported or retained. There were also challenges around accountability and execution within parts of the tech and leadership organization. Meetings frequently felt unproductive, priorities shifted often, and ownership was unclear, leading to delays and frustration across teams.

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