Advanced support turned into flowcharts - IT Help Desk/Remote Support Specialist bei Support.com: Mitarbeiterbewertung

3,0
19. Juni 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

work from home, decent pay, decent benefits.

Kontras

went from providing advanced support to resolve business and home user problems to following a flowchart and providing zero support that was not covered on the flowchart.

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5,0
6. Juli 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

A great work from home job answering calls and helping customers.

Kontras

Repeditive work can get old at times.

4,0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Kontras

The business product transitioned into a services related product. Not very exciting

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