Pros
Benefits, Hours, Work Life Balance
Kontras
You will have a 6 month training program that you must pass in order to continue on with the job. The hiring staff will not tell you this at the time of the interview, nor will they tell you this once hired. The training process isn’t thorough and you it’s 3+ years of training crammed into a 6 month period. Once training is completed you will not be able to move onto a higher GS-pay scale until you’re off of review, even if you completed your 1 year probationary period. Upper management speaks to you as if you’re their children and they are absent 90% of the time so there’s no way for them to know how your work ethic and quality has increased or decreased. Some instructors will ignore your questions and want to see you fail so they suck up to upper management and get their “promotion”. There’s a reason that this agency is constantly getting sued and has such a high turnover rate. The pay is atrocious and should at least start at a 9 and continue to a 12. Run far away from SSA