Pros
Some of the colleagues I worked with were fantastic, very smart and very caring both for their job and the people around them.
Kontras
Where do I begin...they purchased BlueChip without understanding the core business (???) and are currently clearing house. They don't care for the business so the UK division is in a nosedive. They don't care if it dies - i'd be terrified if I was a customer and I knew even 5% of what was happening within Service Express. The UK management have been good in my experience, they're just beholden to those in the US. The US leadership is possibly the worst leadership i've ever seen. Complete lack of budget (and assigned horribly), no direction, restructures whenever the wind changes direction, firing very experienced staff, lies from the CPO, constant crap about reaching the 500m mark which is not exactly an encouraging message for 99.9% of the business. If Service Express goes out of business, I won't be very surprised.