Worst leadership I've seen yet - Claims Representative II bei Sentry: Mitarbeiterbewertung

Theres no leadership what so ever... the management motto should be "pass the buck" because the offer no helpful advise other then "heres how to stay off a list". The work load is insane... theres an average of 280 pending, but that doesnt include record only! Add an additional 80 to 120 record only files and the work product becomes sub par. Oh and in a recent meeting the so called ceo armstrobgstates "I had no Iidea our customers were 80% spanish speaking"... seriously... also the worst insurance plan I've seen a company have... it'd be cheaper to not even have the insurance and pay everything out of pocket.