Great benefits, decent pay, fun coworkers, strong promotional opportunities
Kontras
Overworked and understaffed. You almost have to work overtime every week unless you want to fall behind on all of your work. Management always slapping you on the hand for silly things but not acknowledging good things everyone does.
Reaktion von Sentry
8y
Thank you for taking the time to leave a review. I’m happy you enjoyed competitive pay and benefits, advancement opportunities, and your coworkers. I’m sorry to hear about problems with workload. We recognize claims demands can be irregular, so we consistently monitor staffing levels to take a best approach towards preventing this issue. We also have opportunities in place for managers to recognize their associate’s hard work by offering incentives like bonuses and salary increases. Thank you again for your feedback—we’ll take it into consideration for process improvements.
Michele Dufresne – VP Chief Claims Officer
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits.
Javier Sotelo – Senior Director of Talent
Multiple office locations across the country
Hybrid system for those that like to be in office
Kontras
Poor communication
Low pay compared to other industry positions
Software is old and outdated
Positions that are typically salary are hourly based
Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left
Hybrid or in office is required, no option for full remote
If you happen to be full remote, there is no upward mobility possible for you, period.
Excessive workload
Not very good benefits