You get basic technical support experience that looks good on your resume. Pay is decent and good amount of paid holidays.
Kontras
Nepotism and as a result, low morale due to experienced technicians having to train family & friends of upper management who have no technical experience or education. They don't even bother to learn or retain the knowledge because in 6 months they'll get promoted to a leadership role. Management has zero knowledge or experience in IT and have no understanding of how to run a team. Technicians are referred to as "resources" and treat you as such.