Product leadership has no leadership experience - Mitarbeiter (anonym) bei Ria Money Transfer: Mitarbeiterbewertung

1,0
13. Feb. 2020
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great people at the ground and director level in most teams. The work makes you really feel like you’re helping people at the end of the day.

Kontras

Product team recently went through a change in leadership and former product leadership was doing a great job. They were replaced with leadership who have never been in that role, and have never had any leadership experience or direct reports. New product leadership seems to be shifting the office hours from 9am-5pm to 2pm-12:00am (or they just are showing up late, because they can). The other teams are expected to collaborate with these product team members, but they are rarely in the office due to having to do the same job for the sister company of Ria. There are no business analysts (there is one Project Manager who really is great at their job, but they’re not allowed to do their job). Employees are expected fill these gaps and perform their normal duties until the team gets to full staff, this team has never been full staff and cannot retain business analysts or project managers. There seems to be a push to fill the office with people who require a Visa and will work more hours for way less pay than market rate, which is unfortunate for those people who could make market rate at any other employer in denver

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5,0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great place to learn customer service! Great atmosphere Consistent schedule

Kontras

Stress when cashing checks Working alone the majority of the time

1,0
2. Juli 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Not many pros here. For some its the people, for others its the free lunch once a week. Free food wasnt important to me.

Kontras

Initial onboarding was nonexistent. The culture is very every man for himself which really hinders collaboration even though thats the justification for being in a hybrid work schedule. Senior Management is terrible at managing the business so instead they bring in a consulting firm (not out of the ordinary) to make recommendations on where the business should be headed. They are far behind competitors in terms of product offerings, reliability, and trust because there is too much bureaucracy. The physical retail stores have become a hinderance for the company. Career advancement is not something managers will work with you on unless you constantly ask and even then there is no clear progression plan or support to reach that goal for yourself. Work will start and then stop because "someone disagrees" - more tenured employees will complain and use that tenure to try and either take credit for something or top work they think we shouldn't do when its not their decision. They will lay you off due to cost saving measures and then rehire your role in another country to save money. You will be paid under market value and your annual raise will be a paltry 2% mostly eaten up by taxes. They say they offer bonuses but that is inconsistent and if you do get one again it will be small and non-impactful and be eaten up by taxes. Their internal recognition program is not great. Most people submit for their friends rather than people doing impactful work. Feels like a popularity contest.

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