Pros
They seemed nice at first. Lots of the lower level employees are very friendly. The founder of the company, Robin Shapiro, is a visionary, but the CEO and VP's are clueless.
Kontras
Unrealistic expectations, terrible technology infrastructure, discriminatory work environment (unless you are old and republican), No work-life balance, everyone is packed into tight little cubes, company tries to get you to sell its services through your own family members like Cutco knives. They make money by talking patients into letting their personal, often very sad health stories be sold to pharmaceutical executives. They pick and choose the ones with the most value to big pharma companies, while telling patients that its about letting them "share your story".