2,0
16. Feb. 2023
Ehemaliger Mitarbeiter
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CEO-Befürwortung
Geschäftsprognose
Pros
- Nice colleagues - Ensuring important topics are covered such as mental health etc. - Christmas / Summer parties - Lots of snacks - Work life balance
Kontras
- It’s very clear that the SLT team care about profit & revenue more than anything else. - 0 tools to help customers when they are at the point of wanting to cancel. - The main issues that customers & agents raise isn’t looked into as seriously as it should. ‘We need data’ the feedback is there all you need to do is read the emails and listen to agents calls. - Over hiring during covid / Too many redundancies and always feeling at risk. - Too many changes within teams with no structure and no proper training provided.