Pros
The company has been provided payment rails for a long time to small and big startups in the UK and Europe. It’s a tough industry to be in as its business model is B2B2C and the company has to have a relationship with both its clients and their users, with a huge burden on the Risk and Compliance departments. The company went though major changes in 2023 axing several products and this would be the best time to join it, with fresh new investment and the will to build better.
Kontras
Over time the company hired big names in all departments who ultimately weren’t a good fit. Just look at salaries published on this site and you’d realise that it used to have the wrong hierarchical structure, Given its business model it has always been challenging to hire people with expertise bigger than their own domain which led to creating silos and all departments being run independently without a common goal. As the business has to operate seamlessly across all departments to offer all its services to clients and users, the lack of people with cross functional expertise is a big issue. The new flat structure might solve several issues. In my experience promotions happened only when someone threatened to leave, same as pay reviews. Given the troubles it has been experiencing, several waves of redundancies and office moves, little is left of culture and values.