Pros
ProviNET is a great company to start if you're new to the IT industry. You will learn many different skills from basic Windows troubleshooting to hardware to server-side Active Directory to networking issues. The culture at ProviNET is a close family-oriented relationship that you don't get anywhere else. Everybody is there to help and to answer questions, whether you are a new employee or senior. They have paid benefits which are very nice, and will pay for certificates you may pursue. Also, every Friday is casual dress and there are snacks available, along with a chef at the corporate office to make lunch available for 5 dollars a day.
Kontras
As I stated in the pros, ProviNET is great to start for learning multiple skills across the board. However, on the Help Desk especially, you will hit the ceiling of your skills quickly and there is no room to grow. Yes, upper management will tell you you have room to grow, but there is a bit of favoritism at the company and you must "prove" yourself worthy to be promoted to a higher level position, which skill does not show that worthiness (maybe if you're buddies with upper-management or the CIO). The pay you will receive is well under the industry standard compared to what you would get at other IT companies in the suburbs or in the city.