14. Sept. 2023
Reaktion von Pacific Companies
2yThank you for the feedback and complementary remarks regarding the leadership team and corporate culture. We live our core values every day and this is what makes Pacific Companies such a great place to work, learn, grow, and build a meaningful and rewarding career.
Our highly successful locum tenens division grew last year at over 61% YoY and is on track to replicate that remarkable growth again this year. Many salespeople over the years have emphasized relationship selling. This approach can be effective yet is less effective than the sales approach Pacific Companies utilizes. Modern sales science clearly distinguishes our approach as substantially more effective. Our approach emphasizes providing value to a customer or prospect and in the case of locum tenens a physician or advanced practice provider by establishing credibility through knowledge and professionalism. The relationship or rapport we establish with a customer or provider is a byproduct of delivering meaningful value to the physician or APP (provider). Purely from a practical point one must consider how many recruiters contact any given provider week and recognize the simple math that the prospect/provider cannot devote the time to “establish solid relationships” with every recruiter that emails, texts or calls assuming they wish to do so at all.
Pacific Companies absolutely works with each provider to structure an assignment that will work for them while simultaneously acting in a responsible manner on behalf of our clients by structuring rates that also meet their needs. The proof we succeed at creating fair rate structures for both parties (Creating Raving Fans) is evidenced in our outstanding reviews from both providers and clients and why they continue to trust Pacific Companies to represent them in the world of locum tenens.
Pacific Companies listens. In the spirit of listening, we always welcome constructive feedback. Summarizing the best practices for modern sales professionals, a relationship with a customer is a result of meeting their needs rather than the objective. Meeting the customers’ needs with expertise and a solution-oriented approach to solving their “problem” creates the opportunity for a rapport and a relationship and Pacific Companies fully embraces the concept of building healthy professional relationships with providers and clients alike.
Pacific Companies encourages our most seasoned locum tenens recruiters to include account management as part of their responsibilities. It is not a requirement. We believe that account management is a natural extension of recruiting. In our experience the best recruiters love the opportunity to expand their knowledge base and skill set and therefore willingly embrace including account management as part of their responsibilities. Managing accounts as a recruiter deepens the individual’s skill set, contributes to team cohesion, and enhances the customer experience by simplifying interactions with Pacific Companies. This model also permits Business Development to do just that, develop business.