Pros
Literally nothing. The company is a joke, they care only about the money they are bringing in for themselves even at the extent of screwing over their employees.
Kontras
One Touch is probably the worst company I have ever worked for. They claim to care about its employees and their families and personal lives when it comes to trying to convince those employees to either change their schedule or accept some type of massive change ( there is always some huge change going on, every couple of months like clockwork). They treat their supervisors so poorly, they play unrealistic and unfair favoritism. The site director and program managers have their own little cushy schedules and offices and never come in on the weekends. Upper management is always talking about making sure agents and sups are doing their jobs correctly because There are always chances to get fired basically, but they don’t worry because it’s never their job on the line. They will make you feel important, give you a nice title and then take everything away then cut your pay in half. They don’t care how long you’ve put up with their unprofessional company, tenure doesn’t matter. And even before you work there, they post their job offerings for 15-18 dollars per hour(they want people to think they can make lots of money) but the truth is, it’s a minimum wage job in which they claim commission makes up for an extra 6 dollars an hour and they are constantly changing your job description to suit whatever needs corporate wants for the month(because your signature on the hiring paperwork doesn’t matter) They will do what they have to do to make a buck, even if it means screwing over the entire agent and sup population of the building. I would never recommend anyone work for this low life, penny pinching, unfair and unprofessional workplace, EVER!
