Good team great facilities - Customer Service Representative bei Northgate: Mitarbeiterbewertung

3,0
2. Apr. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great offices with good team to handle workload. Great place work as an entry role for CSR

Kontras

Not much cons, company is very in tune with staff. Workloads and KPI incentives can do better along with pay

Mehr Bewertungen zu Northgate entdecken

5,0
23. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company to learn and grow with.

Kontras

Sometimes it seems like they lack direction.

2,0
26. März 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Pays the bills, Good BDM team.

Kontras

Where to start….. Useless management. New business Team (order takers) get all the praise whilst the Account Managers do all the work. Commission structure is always tailored to New business. Paid in arrears and is always wrong, lucky if you do manage to sort it. Senior management are a waste of time, take it or leave it. Lost load of good people because of this attitude. No career progression, ones that do get promoted into seniors end up redundant. This seems to be a trend same thing every few years.

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Reaktion von Northgate
2y
Thanks for taking the time to leave a review. All feedback is appreciated. We have invested in leadership development opportunities within our sales function to aid career progression and development. Happy to have a more in depth conversation on how we can address concerns if you wish to contact HR Shared Services.
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