Pros
-Many great people
-The integrated wholesale printer concept is great and met with warm reception from customers
-As far as a sales job, low pressure with no KPI's. They give you a long leash.
-Their first answer to loss of sales is not to lay off, which is great.
-Customer service is OK. They try to make things right for the most part.
-Somehow, many customers are satisfied with Navitor.
-They're ALWAYS looking to invest in new machinery, which is an obvious major plus.
Kontras
-Their only value to the market is technology integration.
-Higher priced on almost everything compared to competitors. Large customers will pay a bit more due to tech integrations, but they have a very small market share to smaller resellers.
-The new management structure is very poor and anyone who works there, including C-Suite, would agree.
-Upper Management is weak, passive and unwilling to change. The President is no longer Rick Roddis (he was a great leader) and they didn't replace him. The left hand doesn't know what the right hand is doing.
-They don't quality check jobs. Laughable.
-Probably most important, the company has absolutely no infrastructure. Every department functions on their own and there's no shared vision, especially without Rick.
