Dreadful. Soul-sucking. Bullying. - Childline Administrative, Then Childline Counsellor bei NSPCC: Mitarbeiterbewertung

1,0
22. Juni 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Lots of holidays where you don't have to be there.

Kontras

I was a ChildLine counsellor and worked at NSPCC for 6 years. The management hierarchy is overbearing and obstructive to doing one's role. No-one is allowed to make decisions so all 'requests' for service improvement or staff management etc go up and up the management structure with nothing ever getting done to change things. If you're at the bottom of that structure you're screwed. This is a supposedly anti-bullying organisation and yet bullying is inherent in the way people are managed and left unsupported and victimised. In an emotional front-line role there was no supervision and no care for staff welfare. Everyone was regularly and repeatedly off sick. Staff turnover was high. Staff are actively told to 'put up and shut up' by management. This is the worst place I have ever worked and I would not go back if you gave me a million quid to do so.

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Reaktion von NSPCC
10y
Thanks for taking the time to post and we are really sorry that you clearly feel so negatively about your time at the NSPCC. We have recently been looking at the extent to which we do as you say – ie allow staff to make decisions. There is no doubt that we can do better and our staff survey this year bears this out. So this is real priority for us – thank you for raising it. We always challenge bullying – we have a zero tolerance of it. If we have failed in your case then we are sorry. We certainly do value all of our staff but there is no doubt that working on our helplines can be tough. We do know that we need to work hard at ensuring that our staff feel just how much they are appreciated.

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4,0
12. März 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Great leadership, great opportunity,great benefits

Kontras

A lot of Multi-tasking and phone calls

1
4,0
27. Jan. 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

Wokring with a Diverse range of colleagues and supporters

Kontras

Materials mismanagement could be better improved

2
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Reaktion von NSPCC
10y
Thank you very much for your views. We very much welcome your feedback and will take on board your constructive criticism.
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