Pros
camaraderie amongst care coordinators in hating management and supervisors care coordinators are passionate about the work convenient office locations
Kontras
-supervisors/management micromanages and talks down to staff -unrealistic expectations/enormous workload/expect you to work off the clock to meet metrics/unpaid work/no overtime -upper management is very white despite workforce being mostly PoC -anyone can advance to a supervisor position, but this leads to horrible supervisors because they don't have adequate people skills/training in leading teams -no yearly raises -horrible pay -HR hates NADAP lol -extremely high turnover rate -supervisors threaten you with termination if you do not meet their impossible metrics -extremely low employee morale -very little support in doing the actual work -"perks" of jobs have to be earned and are not given to you despite HR marketing the perks -Brooklyn office is small, cramped, and dark -NADAP expects you to travel anywhere with just MTA (I've been sent to basically Westchester and was demanded I be there at 9am, meaning I'd have to wake up at 6am to leave my house by 7am to make the 2 hour train ride to the Bronx) -Management/supervisors have made loaded comments/statements that have racist undertones such as making comments on acrylic nails and sneakers -Management/supervisors play "good cop, bad cop" roles. -Email is consistently down -very little recognition in good work