Worst company - Customer Service Representative (CSR) bei Modivcare: Mitarbeiterbewertung

1,0
18. Feb. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

The only pro is you work from home,

Kontras

The cons are consistent micromanagement, CSR agents get blamed for all mistakes other departments make and offshore workers who make more money than the CSR. Metrics arent' hard to make, however you will rewarded with more work. Woohoo.

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Reaktion von Modivcare
1y
At Modivcare, we're committed to creating a supportive and goal-oriented environment for our teammates. We appreciate your feedback and take concerns seriously. If you'd like to share more about your experience, please reach out to workplacerelations@modivcare.com.

Mehr Bewertungen zu Modivcare entdecken

5,0
16. Aug. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote monitoring , plenty of opportunities to grow, awesome Team and management. Feel included in doing positive things in patient care.

Kontras

Not having access to CME funds for clinicians

1,0
31. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, teammates are great.... capable, committed, pleasant. The business is doing good in the world, helping elderly and disabled people be healthier and more independent living at home.

Kontras

New leaders have been in place since January, led by the Operating Committee Dan Silvers (Chairman of the BOD), Scott McCarty (primary investor and interim CEO), and Alec Cunningham [long-time BOD I think]. They have shared no business strategy, their talent strategy centers on 5-day RTO mandate and Team Commons (be on video 8:30-4:30 with your boss and peers), and their decision making is slower, more opaque, and less sensical than even under the past CEO (not a high bar, fwiw]. Fresh example: 2025 bonuses were supposed to be paid March 13. On March 13, we got an email saying we'd find out by the end of March. Today, on the last day of March, we found out our bonus amounts via email. They're laughably low. Plus, this year being eligible for a bonus means you're *not* eligible for a raise. Basically any salaried person who's been here the past few years through RIFs, Bankruptcy, and daily chaos have gotten literally 0% raises and approximately 0% bonuses.

4
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