Pros
Pay and benefits are average
Kontras
This corporation is a sinking ship sanctimoniously claiming to be a "Not-For-Profit" and "Serving Those That Serve", blah,blah,blah. This organization has a terrible CEO who staffed key executive positions based on friendship vs. competency. A recent "technology transformation" led by one of her "friends" who can walk on water is an UNMITIGATED DISASTER. Employers and their employees are constantly dissatisfied and angry with the recent "technology upgrades that provide an enhanced experience". Very basic functions once provided to customers are no longer available or do not work consistently. There are very few employees who can think "out of the box" in order to make things happen on behalf of the customer. The vast majority of employees are simple-minded process-driven and the customer be damned. Every day consists of fixing problems that are created soley by incompetent "senior leadership". This will never be resolved until the slate is wiped clean and a new management team is installed.