Mercer

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Bewertungen für Mercer

Valued Clients Over Employees - Customer Service Representative bei Mercer: Mitarbeiterbewertung

2,0

19. Apr. 2019

Customer service representative

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CEO-Befürwortung

Geschäftsprognose

Pros

Extensive, paid training and plenty of opportunities. That is, if you can keep up with the ever escalating and changing demands of the clients and/or quality-assurance dept while also enduring the grueling and mandatory open enrollment overtime hours.

Kontras

Mercer's company culture and practices prioritized clients over employees. They lost many great people who cared about the happiness and well-being of Mercer employees above the clients.

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5,0

21. Juni 2026

Principal

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CEO-Befürwortung

Geschäftsprognose

Pros

Great pay and benefits for employees

Kontras

Work life balance is an issue at times

3,0

20. Juni 2026

Associate

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CEO-Befürwortung

Geschäftsprognose

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Kontras

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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Bewertungen für Mercer Customer Service Representative – Bewertungen bei Mercer Bewertung für Mercer

Mercer

Valued Clients Over Employees - Customer Service Representative bei Mercer: Mitarbeiterbewertung

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