Pros
- Great people and collaborative culture/team environment
- Flexible work options and work/life balance
Kontras
• Senior leadership is largely absent and disconnected from day to day realities, showing little to no effort to address steadily declining employee morale. Instead, there's a pattern of downplaying serious issues and presenting an overly positive external narrative that doesn't align with internal experience.
• The CEO appears to function more as an extension of board priorities than as an independent, effective leader, contributing to a lack of strategic direction and accountability at the top.
• Minimal investment in employees no meaningful development programs, training, retention efforts, or recognition which erodes trust and engagement over time.
• Similarly, there's insufficient investment in technology and infrastructure, leading to platform and service delivery problems. These issues harm client satisfaction and make it increasingly difficult to retain business.