Pros
ZERO! Nothing good to say about this company. Their training is extremely lacking in all areas. Even the trainers don't know what their doing. The two supervisors I had were completely unqualified to do their jobs. Spent their time on personal phone calls and shifting different client files to overworked employees. VERY HIGH TUNROVER. If your really good friends with the Supervisor you won't have any issues.
Kontras
No one takes anytime off and they end up coming in on the weekends to stay current. A lot of the employees are out on FMLA due to the high stress and completely demanding job requirements. The Supervisors make fun of the clients and when faced with a difficult client will look them up on face book to find out where they live and any other personal information on them. Very Unprofessional. I would not recommend this horrible company to anyone! I was asked to come in on a weekend to assist in converting files from paper to electronic files and was supposed to get comp time which never happened since the Supervisor was too busy planning her wedding.