Worst Company Ever! - Mitarbeiter (anonym) bei LanguageLine Solutions: Mitarbeiterbewertung

1,0
26. Feb. 2018
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home, helping people

Kontras

Interpreter sweatshop! *"Mysterious calculations" always ends in low pay. Doesn't matter if you work extra hours, in the end, the pay "mysteriously" stays the same or is even lower! *Paycheck errors are constant and painfully hard to get corrected. *When an interpreter finally gets a human being to assist, the person is generally rude and provides mediocre answers that don't help at all. Then, they ask you to submit another computerized report complaint to be "reviewed" by the staff. *Nearly impossible to talk to a real person to correct the "System" mistakes. *Employees treated as robots; not appreciated, but blamed for any occurrence due to lack of training, equipment fault, etc. *All of a sudden, interpreter's calls drop to zero without any explanation or warning while the company hires new interpreters. *Poor management and company culture.

Mehr Bewertungen zu LanguageLine Solutions entdecken

5,0
27. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Kontras

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Reaktion von LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Stay home. That's all. Nothing else.

Kontras

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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Reaktion von LanguageLine Solutions
2d
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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